Privacy Policy
What Information We Collect
When you visit or purchase from our site, information may be collected including your name, email address, shipping address, and payment details. We may also collect your IP address, browser information, and session data such as page response times, length of visits, and browsing behavior.
​
This happens through three channels:
-
You, when you place an order, fill out a contact form, or sign up for our email list.
-
Wix, our website platform. Wix's own privacy policy applies to Wix as a platform provider. It explains how Wix processes data, but does not cover how our website collects or uses your information. That responsibility sits with us.Â
-
Lulu Direct, our print-on-demand fulfillment partner. When you place an order, your personal information and shipping details are shared with Lulu so they can print and ship your order securely. Lulu handles your fulfillment data under their own privacy policy at lulu.com/privacy-policy.Â
How We Use Your Information
We use your information to process and fulfill your order, send order confirmations and shipping updates, respond to your questions or requests, and occasionally send you emails about new products or updates only if you've opted in.We do not sell your data. Ever.
Third-Party Services
Our store runs on Wix. Payments are processed securely through Wix Payments or connected processors. Data collected by third-party services on our site (including analytics tools) is managed under their respective policies. It is our responsibility to work with those services on your behalf if you request data access or deletion.
Your Rights
You have the right to request access to the personal data we hold about you, ask us to correct or delete your information, and opt out of marketing emails at any time via the unsubscribe link in any email we send. If you are located in California, the EU, or the UK, additional rights apply under CCPA and GDPR respectively. To exercise any of these rights, contact us at help@missingmanual.co.
Data Security
We take reasonable measures to protect your information. Our site is hosted on Wix, which maintains secure infrastructure. Payment information is processed through encrypted, PCI-compliant systems and we do not store your card details.